Data Protection

Terms and Conditions

Courses and Examination Terms and Conditions

  1. All examination and course bookings must be made and paid for online with the exception of companies with whom the IBD has existing invoicing agreements.  Where there are existing invoicing agreements registrations are not confirmed until the IBD has received payment (or PO numbers in cases where we have agreed payment by invoice). If you are unsure if your company has an arrangement with the IBD please contact customer.support@ibd.org.uk for help. 
  2. If you are applying for a course and or an examination on behalf of someone else, it is your duty to make them aware that you are providing their personal data to us. Our lawful basis for processing this data is that it is ‘necessary for the performance of a contract, or to take steps to enter into a contract’, as set out in the Data Protection Act 2018.
  3. Upon successful completion of registration and payment candidates will be sent a confirmation email and a link to the essential learning materials.
  4. All candidates will be given access to the essential learning materials to help with self-study for the exam purchased.  This access is licensed for the sole purpose of the exam that has been booked and is only available to the date of the exam plus 90 days.
  5. Candidates are reminded that IBD Examinations are based on the contents of each syllabus which can be accessed on the IBD's website (https://www.ibd.org.uk/ibd-qualifications/).
  6. Most examinations are held online using a remote invigilator (proctor). If you have been assigned a physical examination centre then this centre is only provisional and may change. Final confirmation of a physical examination centre, including location details, examination times and further details relating to the examination will be sent to you at least one month prior to the examination.
  7. No refund of examination or revision course fees will be offered.
  8. Examination deferrals for non-medical reasons will only be accepted up until the application deadline and will incur a deferral fee. Deferral of fees will be granted on medical grounds on receipt of a medical certificate or doctor’s note. Fees may only be deferred once, and requests must be made in writing. The fee for deferral can be found here: https://www.ibd.org.uk/ibd-qualifications/exam-policies/
  9. Courses do not include examination fees and cannot be deferred.
  10. Changes to your personal details must be updated by logging into MyIBD.
  11. In agreeing to these terms and conditions you are also agreeing to the Privacy Policy of the IBD which can be found here: https://www.ibd.org.uk/privacy-policy/
  12. Candidates should note that the IBD has the right to request delegate names from IBD Accredited of Approved Tutors subject to requirements of the Data Protection Act 2018.

Membership Terms and Conditions

  1. All membership applications must be made and paid for online with the exception of companies with whom we have existing invoicing agreements. Where there are existing invoicing agreements, provisional membership is not confirmed until we have received payment (or PO numbers in cases where we have agreed payment by invoice). If you are unsure if your company has an arrangement with us please contact us for help via customer.support@ibd.org.uk
  2. Once payment is confirmed provisional membership will be granted with all benefits excluding the right to vote. Once membership is approved by the IBD Council then full membership will be granted which will include voting rights.
  3. The subscription year runs from the date the member joins and continues for a year.
  4. It is a condition of membership that the applicant agrees to and abides by the Byelaws of the IBD to be found here https://www.ibd.org.uk/ibd-membership/corporate-documents
  5. It is a condition of membership that the applicant agrees to abide by the code of professional conduct of the IBD as follows:
    1. Members are expected to uphold the reputation of The IBD at all times.
    2. All Members of The IBD are required to:
      1. Use their professional skill and judgement to discharge their professional responsibilities with integrity.
      2. Serve as an example to other Members and the public in general.
      3. Have regard to the interests and wellbeing of customers, colleagues and the public in general.
      4. Do all in their power to ensure that their activities do not put others at risk.
      5. Be objective and give the best advice possible when called upon for a professional opinion.
      6. Never engage in corrupt practices.
      7. Further the interests and maintain the dignity and welfare of The IBD and the Fermentation Industries and associated industries.

GDPR

  1. Candidates should note that the IBD examination regulations permit the IBD to request delegate names from IBD Accredited Tutors subject to requirements of the Data Protection Act 2018.
  2. When you register for a revision course or examination with the IBD, we will process some or all of the following personal data so that we can provide our Training Courses and Examinations to you:
  • Name and contact details
  • Payment details
  • Date of birth
  • Work experience
  • Membership / candidate number
  1. If you are applying for a revision course and or an examination on behalf of someone else, it is your duty to make them aware that you are providing their personal data to us. Our lawful basis for processing this data is that it is ‘necessary for the performance of a contract, or to take steps to enter into a contract’, as set out in the Data Protection Act 2018.
  2. We use third party solutions for some of our processes:
    Your payment will be processed though a third party payment gateway.
  3. You may be auto-enrolled onto our Learning Management System (LMS) so that we can provide you with access to the learning resources you have paid for, which is hosted by E-learn design. You can find out more their data privacy at https://www.e-learndesign.co.uk/about/oss-and-ethics-policy/
  4. You may be enrolled onto our Online Assessment Portal, so that we can provide you with an online assessment, which is hosted by Questionmark. You can find out more their data privacy at https://www.questionmark.com/en-gb/privacy
  5. Your examination paper may be uploaded on an online marking system, so that we can provide the IBD Board of Examiners with an E Assessment Solution, which is hosted by Calibrand. You can find out more their data privacy at http://www.calibrand.com/terms.html
  6. Your examination paper may be uploaded on an online marking system, so that we can provide the IBD Board of Examiners with an E Assessment Solution, which is hosted by TestReach. You can find out more their data privacy at https://www.testreach.com/testreach-privacy.html 
  7. Some of your data may also be shared with the following third parties, depending on the revision course /examination you have signed up to:
    IBD Accredited Tutor;
    A third-party Exam Centre who is hosting the exam;
    IBD Board of Examiners
  8. Successful completion of some examinations may lead to:
    - Your name being published in our flagship journal
    - Your name being shared with your regional IBD section so that they can present you with an award at a regional event
    - Your name being given to a printer so that an award can be personalised
    We will rely on the lawful basis of Legitimate Interest to do this, but please let us know if you would rather not have your name published or shared in this way
  9. We will also use the lawful basis of Legitimate Interest to contact you about similar courses/exams in the future, but please let us know if you do not wish us to do this
  10. For more information about your rights under GDPR and how your data is being processed, please refer to our privacy policy
  11. For any queries relating to examination registration please contact:
    customer.support@ibd.org.uk

Membership 

When you apply for Membership with the IBD, we may process some or all of the following personal data, so that we can fulfil your membership request and to manage your membership on an ongoing basis:

  • Name and contact details
  • Date of birth
  • Payment details
  • Work experience
  • Employment/study history 
  • Membership number

We use third party solutions to support some of our processes:

  • Your payment will be processed through a third party payment gateway Stripe (https://stripe.com/gb/privacy); 

As part of your membership package:

  • You will receive a copy of Brewer & Distiller International – your contact details will be shared with our magazine distributor Wiley for this purpose
  • You will from time to time receive administrative communications from us relevant to your membership 
  • You will receive our regular e-newsletter for members 
  • Your contact details will be shared with your local IBD section so that they can contact you about local events.
  • Your name will be published in our list of new members in our magazine.  

Our lawful basis for processing this data is that it is ‘necessary for the performance of a contract, or to take steps to enter into a contract’, as set out in the Data Protection Act 2018, but if you would prefer to not receive our magazine or newsletter, please let us know. 

We will retain your details 7 years after your membership lapses /terminates and please be aware that may contact you to ask if you would like to re-join for 6 months after lapse.  We may also contact you from time to time with surveys on our membership. We will rely on the lawful basis of legitimate interest to do these, but please let us know if you are not happy for your data to be processed in this way. 

For more information about your rights under GDPR and how your data is being processed, please refer to our privacy policy. Or to contact us about GDPR: dataprivacy@ibd.org.uk